Amelia Millan
Manager
Personal Experience
As a manager, I take pride in leading a team that represents the company’s commitment to quality, reliability, and customer satisfaction. Every day brings new challenges and opportunities to support our people — ensuring they have the tools, guidance, and confidence to deliver outstanding service to our customers around the world.
Working closely with both our technical teams and clients, I’ve seen firsthand how our dedication keeps machines running and operations moving. It’s incredibly rewarding to help shape a culture where expertise, teamwork, and respect drive our success — whether we’re solving problems in the field, developing new solutions, or supporting our colleagues across continents.
Managing such a passionate, skilled team makes every day meaningful — because our work doesn’t just maintain machines, it keeps our customers’ businesses running strong.
Expertise & Skills
With years of experience in technical service and team leadership, I combine hands-on industry knowledge with a strategic management approach. My expertise lies in coordinating global operations, supporting cross-functional teams, and ensuring that every service activity meets our high company standards.
Key strengths include:
Leadership & Team Development – Building motivated, high-performing teams and fostering a culture of accountability and trust.
Customer Relations – Maintaining strong, solution-focused communication with clients worldwide to ensure long-term satisfaction.
Operational Excellence – Managing complex projects efficiently, optimizing workflows, and upholding service quality in every region.
Technical Insight – Deep understanding of machine systems and field service processes to guide decision-making and support our technicians effectively.
Intercultural Competence – Experienced in working across global markets, adapting to diverse cultures, and representing the company with professionalism abroad.
My focus is on aligning people, process, and performance — ensuring our teams deliver world-class service while continuing to grow and innovate.